Don’t shop at Noflysonus
Several months ago I ordered some Converse from Noflysonus - an online clothes shop. I patiently waited for my new pink shoes to be delivered. After a week I had received no shoes and no emails to keep me updated as to when I could expect them so I went back to the site and logged in to see if there was any information. I was informed a had a problem with my credit card. I had not long changed address so this was not surprising (I’d had this problem with another shop).
As there was no information on how to rectify the problem I emailed them using the address I had set up specifically for them. (I tend to alter my email address to companyname@mydomain.com so I’ll be able to tell if my details ever get used elsewhere). I received no reply.
Fast forward a month and I started getting loads of spam to the Noflysonus email address. I guess they either broke their own Terms and Conditions and the Which! Web Trader code of practice they claim to adhere to…
…We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future…
…The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code…
…or their server got hacked and my details were stolen. Either way I’m quite glad they weren’t able to process my credit card as I really wouldn’t want that finding it’s way online.